Accessibility

The Woodrow Wilson Presidential Library & Museum welcomes visitors who may need accommodations. For the best experience possible, we have provided information below to help you plan your visit. Please let us know if you have any further questions or comments
by calling us at (540) 885-0897.

Parking:

For guests with mobility issues, please note: The parking lot is at the bottom of a hill, and guests must walk several flights of stairs to get to the President's Shop. You may want to consider parking on one of the public streets that offer two-hour parking, or you can arrange for someone in your party to drop you off at the President’s Shop.

We have two handicap-accessible parking spots that are directly behind the museum. To access these spots, please enter the driveway beside the Museum. The handicapped parking spots are just behind the Museum on the left. Please see the above campus map for further details.

Building Accessbility:

The Woodrow Wilson Museum includes exhibit galleries that are easily accessible on the first floor. While the World War I trench exhibit on the ground is not accessible, visitors may view a filmed tour of the exhibit while in the museum.

The birthplace Manse is accessible on both the first and lower floors. As a historic structure, we are unfortunately unable to allow motorized scooters in the manse. However, a wheelchair is available for those who wish to use it in both the Museum and the Manse.

Impaired Hearing

Printed Manse and film scripts are available to those with hearing difficulties.

Service Animals

The Woodrow Wilson Presidential Library abides by the Americans with Disabilities Act (ADA), and allows service animals into all the public areas of the Museum. Service animals are those that are trained to perform specific tasks for an individual with a disability,

Staff may only ask two questions of the animal’s owner if his or her disability is not obvious: 1) Is the animal a service animal required because of a disability? and 2) What work or task has the animal been trained to perform? The staff is not allowed to ask about the specifics of the owner's disability or request any documentation or proof of either the owner’s disability or the animal’s abilities.

Behavior of Service Animals

A service animal is required to be under control at all times by its handler. An out-of-control or disruptive animal may be required to leave the Museum if the handler is unable to reestablish control over the animal, or stop the disruptive behavior. Out-of-control behaviors include consistent barking, lunging, or being aggressive towards people, interfering with collections objects, or urinating or defecating on the premises.

If the animal’s behavior warrants its removal from the Museum, the animal’s handler can stay in the Museum without the animal.

Admission of Comfort Animals

The Woodrow Wilson Presidential Library abides by the ADA regarding the accessibility of service animals because they perform a specific job. However, animals such as “comfort animals”, “therapy animals”, “companion animals,” or “emotional support animals” are not service animals as defined by the ADA because they are not trained to perform a specific task for an individual with a disability and are therefore not allowed into the Museum.